Terms & Conditions

Effective Date: (Go Live Date)

生效日期：（上线日期）

These Terms and Conditions govern the use of the Hin Ho Lee Trading Sdn. Bhd. website and the purchase of products supplied by Hin Ho Lee Trading Sdn. Bhd.

By accessing our website, requesting quotations, placing orders, or purchasing products from us, you agree to be bound by these Terms.

本条款适用于使用本公司网站及购买本公司产品

1. Company Information 公司资料

Hin Ho Lee Trading Sdn. Bhd. is a Malaysian company specialising in the distribution and supply of:

• Hardware
• Building materials
• Construction products
• Industrial supplies
• Steel products
• Cement
• Timber
• Decorative paints
• Water tanks
• Pipe fittings
• Related construction and industrial products

本公司专营五金、建筑材料、建筑产品、工业用品、钢材、水泥、木材、油漆、水塔、管件及相关产品。

2. Website Use 网站使用

Users agree to use this website lawfully and responsibly.

You must not:

• Misuse the website
• Attempt unauthorised access
• Upload malicious software
• Interfere with website operations
• Copy or reproduce website content without permission
• Use automated data extraction tools without written approval

用户不得非法使用网站、未经授权存取、上传恶意软件、干扰网站、复制内容或擅自进行数据抓取。

3. Product Information 产品资料

We make reasonable efforts to ensure product descriptions, specifications and pricing are accurate.

However:

• Product images are for illustration only.
• Colours may differ depending on display devices.
• Specifications may change without notice.
• Availability is subject to stock confirmation.
• Manufacturers may revise specifications without prior notice.

产品图片仅供参考、规格、价格及库存可能变更。

4. Quotations 报价

Unless otherwise stated:

• Quotations remain valid for thirty (30) days.
• Prices are subject to change after quotation expiry.
• Freight charges may apply.
• Taxes will be charged where applicable.

报价有效期30天，运费及税项按实际情况收取。

5. Orders 订单

Orders become binding only after confirmation by Hin Ho Lee Trading Sdn. Bhd.

We reserve the right to reject or cancel any order due to:

• Pricing errors
• Stock unavailability
• Supplier issues
• Fraud prevention
• Incorrect customer information
• Regulatory compliance requirements

订单须经本公司确认方为有效。本公司可因价格错误、缺货等因素取消订单。

6. Payment 付款

Payment terms shall follow the agreed quotation, invoice or approved credit facility.

Accepted payment methods may include:

• Online banking
• Bank transfer
• Approved corporate credit accounts

Late payments may incur interest or administrative charges where permitted by law.

付款方式依报价、发票或信用账户条款执行。

7. Delivery 交货

Delivery dates are estimates only.

We are not responsible for delays caused by:

• Traffic conditions
• Weather
• Courier services
• Supplier delays
• Customs
• Force majeure events

Ownership and risk transfer to the customer upon successful delivery unless otherwise agreed.

交货日期仅为预计时间，因不可抗力等原因延误，本公司不承担责任。

8. Inspection of Goods 验货

Customers should inspect all goods immediately upon delivery.

Any shortages, damage or incorrect items should be reported within seven (7) calendar days.

Claims submitted after this period may not be accepted.

客户应于收货后7天内提出数量或损坏申请。

9. Returns 退货

Returns require prior written approval.

Products must:

• Be unused
• Remain in original packaging
• Include all accessories
• Be returned within the approved period

Custom-made, special-order or clearance items are generally non-returnable unless defective.

退货需事前批准，产品须未使用且保留原包装。

10. Warranty 保修

Manufacturer warranties apply where available.

Warranty does not cover:

• Improper installation
• Misuse
• Negligence
• Accidental damage
• Normal wear and tear
• Unauthorised modification

按制造商保修条款执行，不涵盖安装不当、误用或人为损坏。

11. Intellectual Property 知识产权

All website content including:

• Company logo
• Images
• Graphics
• Documents
• Product information
• Website design
• Text
• Layout

remain the intellectual property of Hin Ho Lee Trading Sdn. Bhd. or their respective owners.

No content may be copied, reproduced or distributed without prior written permission.

网站所有内容属本公司或相关权利人所有。

12. Limitation of Liability 责任限制

To the fullest extent permitted by Malaysian law, Hin Ho Lee Trading Sdn. Bhd. shall not be liable for:

• Indirect losses
• Consequential damages
• Business interruption
• Loss of profit
• Loss of opportunity
• Data loss

Our maximum liability shall not exceed the purchase price of the affected products unless otherwise required by law.

本公司不承担间接损失，最高赔偿额以产品实际金额为限。

13. Force Majeure 不可抗力

We shall not be liable for failure or delay in performance resulting from circumstances beyond our reasonable control, including:

• Natural disasters
• Fire
• Flood
• Pandemic
• Government action
• Labour disputes
• Transportation disruption
• Supplier shortages
• Utility interruptions

包括天灾、火灾、水灾、疫情、政府措施等。

14. Governing Law 适用法律

These Terms and Conditions are governed by the laws of Malaysia.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

受马来西亚法律管辖。

15. Amendments 修订

Hin Ho Lee Trading Sdn. Bhd. reserves the right to amend these Terms at any time.

Updated versions become effective immediately upon publication on the website.

本公司可随时修订条款。

16. Contact Information 联络资料

For enquiries regarding these Terms and Conditions, please contact: